SMS Privacy Policy
Effective Date: August 24, 2024
Introduction
At Craftcloset.com, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy outlines how we collect, use, and safeguard your information in connection with our SMS marketing program. By opting in to receive SMS messages from us, you agree to the terms of this policy.
1. Information We Collect
When you opt-in to receive SMS messages from Craftcloset.com, we collect your mobile phone number. This information is used solely for the purpose of sending you SMS messages related to updates, promotions, and other relevant information about our products and services.
2. How We Use Your Information
The mobile phone number you provide will be used exclusively for SMS communication. We may send you messages related to:
- Order updates
- Promotional offers
- Event reminders
- Other relevant updates about Craftcloset.com
We do not share your mobile phone number with third parties except as necessary to provide the SMS service, such as through Shopify, our e-commerce platform. Your information is not sold or shared for marketing purposes outside of this program.
3. Consent
By opting in to receive SMS messages from Craftcloset.com, you expressly consent to receive marketing and promotional messages, including updates, reminders, and offers, at the phone number you provide. Your consent is not a condition of any purchase.
4. Message Frequency
You can expect to receive 2 messages per week. The exact number of messages may vary depending on promotions, events, or other factors.
5. Data Sharing and Third Parties
We do not share your SMS opt-in data or consent status with any third parties for marketing purposes. If we ever need to share your information with third parties, it will only be with service providers who assist us in operating our SMS program, such as Shopify. These providers are contractually obligated to keep your information confidential and secure.
6. Data Retention
We will retain your mobile phone number and any associated data for as long as you are subscribed to our SMS program. If you choose to opt out, we will remove your number from our marketing lists and cease further communications. However, we may retain your information for a limited period for legal, accounting, or compliance purposes.
7. International Users
If you are accessing our SMS services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By opting in to receive SMS messages, you consent to the transfer of your information to our facilities in the United States.
8. Opt-In Methods
You can opt in to receive SMS messages from Craftcloset.com through various methods, including signing up on our website, opting in during checkout, or texting a keyword to our designated short code. Each method will require your explicit consent to receive SMS communications.
9. Your Rights
You have the right to opt out of receiving SMS messages at any time by replying "STOP" to any of our messages. Upon receiving your opt-out request, we will immediately remove your phone number from our SMS marketing list.
10. Security
We take the security of your information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your mobile phone number and any other personal information you provide from unauthorized access, use, or disclosure.
11. Compliance with Laws
Craftcloset.com is committed to complying with all applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are located in a jurisdiction that requires additional protections, we will take all necessary steps to comply with those requirements.
12. Changes to This Policy
We may update this SMS Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.
13. Contact Us
If you have any questions or concerns about this SMS Privacy Policy or our data practices, please contact us at info@craftcloset.com.